How to dig out from the information avalanche Majority of workers feel overwhelmed by deluge of data, survey finds By Eve Tahmincioglu updated 8:18 p.m. ET March 16, 2008 Don"t expect Shaun Osher, the CEO of Core Group Marketing in New York, to answer your e-mail right away. He has stopped responding to e-mails every minute and only checks his e-mail account twice a day. He also started turning off his BlackBerry during meetings. This tactic has made him so much more productive that earlier this year he held a meeting with his staff of 50 and "strongly suggested" that they stop relying so heavily on e-mail and actually start calling clients on the phone. And, he requested his employees put cell phones and PDAs on silent mode during meetings, as well as curtail the common practice of cc-ing everybody when sending out an e-mail. "There was so much redundancy, so much unnecessary work," he explains. "One person could handle an issue that should take two minutes, but when an email goes out and five people get cc-ed, then everybody responds to it and there"s a snowball effect." It"s not that Osher has anything against technology. In fact, he loves it. The problem is, last year he realized he was inundated with so many e-mails and so much information in general that he began to experience data overload. "In the beginning, e-mail and all this data was a great phenomenon, revolutionizing what we do. But the pendulum has swung way too much to the other side," he maintains. "We"re less productive." Osher isn"t the only one out there under a data avalanche. Thanks to technological innovations, you can be talking to a customer on your cell phone, answering a LinkedIn invitation on your laptop, and responding to email on your PDA all at the same time. Besides, during tough economic times, who will want to miss any information when your job could be on the line if you indulge in the luxury of being offline? Turns out, seven out of 10 office workers in the United States feel overwhelmed by information in the workplace, and more than two in five say they are headed for a data "breaking point," according to a recently released Workplace Productivity Survey. Mike Walsh, CEO of LexisNexis U.S. Legal Markets, says there are a host of reasons we"re all on the information brink: "exponential growth of the size of the information "haystack," the immensity and immediacy of digital communications, and the fact that professionals are not being provided with sufficient tools and training to help them keep pace with the growing information burden." Ellen Kossek, a professor from Michigan State, believes we are less productive in this age of 24-7 technology, and our multitasking mentality has spawned a "not-mentallypresent" society. "We"re becoming an attention-deficit disorder society switching back and forth like crazy," Kossek says. "We"re connected all the time. We"re working on planes, in coffee shops, working on the weekends. Work is very seductive, but yet we"re actually less effective." The key to getting your head above the data flood, according to workplace experts, is managing and reducing the information you"re bombarded with. © 2008 MSNBC Interactive - (slightly adapted) http://www.msnbc.msn.com/id/23636252/ 1 - Questão 22720. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 The purpose of this article is to a) blame modern businessmen for being offline during meetings. b) introduce new trends in the market concerning email software. c) convince businessmen of the advantages of working online on weekends. d) advertise modern technological devices that are expected to revolutionize the world. e) report on some effective alternatives to avoid the information burden at the workplace. Comentarios (0) Erro questão? 2 - Questão 22721. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 "This tactic" (line 6) refers to which of Shaun Osher"s behavior? a) Holding meetings with his staff of fifty people. b) Avoiding copying everybody when sending out an e-mail. c) Calling clients on the phone and not relying so heavily on e-mail. d) Checking his e-mail account only twice a day and turning off his Blackberry during meetings. e) Responding to e-mails every minute and putting cell phones and PDAs on silent mode during meetings. Comentarios (0) Erro questão? 3 - Questão 22722. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 In "One person could handle an issue that should take two minutes," (lines 14-15), "handle" means "to deal with". Mark the sentence in which the word "handle" is used in the same way. a) Can you get a handle on what your new boss expects of you? b) Customers are asked not to handle the goods in the shop. c) The clue was a handle for solving the mystery. d) The travelers were advised to pick up the suitcases by the handle. e) It was a difficult situation and the manager handled it very well. Comentarios (0) Erro questão? 4 - Questão 22723. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 When Shaun Osher affirms that ". the pendulum has swung way too much to the other side," (lines 23-24), he means that a) an excess of emails has generated a sudden increase in productivity. b) cell phones, PDAs and laptops have become excessively complex devices. c) excessive e-mails and data overload have begun to negatively impact work. d) offices have become more efficient due to e-mail and other information technology advents. e) data avalanche has been a fortunate consequence of the widespread adoption of information technology. Comentarios (0) Erro questão? 5 - Questão 22724. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 In "...your job could be on the line if you indulge in the luxury of being offline?" (lines 32-33) the expressions "on the line" and "offline", respectively, mean a) at risk - disconnected b) not accessible - put off c) on the wire - linked to the internet d) in tune with new ideas - off the hook e) over the telephone - not connected to the internet Comentarios (0) Erro questão? 6 - Questão 22725. Inglês - Nível Superior - Contador - CAPES - CESGRANRIO - 2008 According to Mike Walsh, CEO of LexisNexis U.S. Legal Markets, in Paragraph 5 (lines 38-44), a) society as a whole lacks experienced professionals capable of detaining the information growth. b) professionals feel burdened by the present data overflow because they have not learned how to deal with this new business scenario. c) future professionals are properly trained in college and are given enough practice in dealing with digital communication tools. d) businessmen are on the verge of a crisis as they have to learn to deal with an excess of tools and training methods to intensify the information burden. e) businessmen have avoided the information overload in order to stop working on weekends. Comentarios (0) Erro questão? Corrigindo... pode demorar um pouco, não atualize.